Submitting A Return Request

Customer Name(Required)
Email address(Required)
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Contact Number(Required)
Order Number(Required)
Pictures of how product arrived
Drop files here or

Max. file size: 50 MB.
Please upload pictures of how how item was received faulty or damaged.
Additional Notes
Product/s To Be Returned
Return Item #1(Required)

Please fill in item # from your order
Return Quantity Item#1(Required)
Return Item#2
Return Quantity Item#2
Return Item#3
Return Quantity Item#3
Return Item#4
Return Quantity Item#4
Return Item#5
Return Quantity Item#5
6 or more Items To Return
Please put the item # and quantity that you would like to return if you have 6 or more items.
Reason For Return?(Required)
How would you like this resolved?(Required)
Consent(Required)
I have read and agree with the Exchange, Returns & Refunds Policy
Name
This field is for validation purposes and should be left unchanged.

Please also include the original order confirmation or invoice you received with your product and if you haven’t previously provided a contact phone number, please include this with your return too. By doing this we will be able to ensure the issue is resolved quickly, should anyone need to contact you.

Please send back to:

Thetford Australia Pty Ltd

130-132 Freight Drive, Somerton, Vic, 3062

Submitting A Return Request

Submitting A Return Request

Product/s To Be Returned